Contact

Contact ALX Labs for product questions, partnerships, security reports, privacy requests, or legal matters.

Official ALX Labs email addresses use the @alxlabs.io domain. Messages claiming to represent XNDR Network or ALX Labs from another domain should not be treated as official communications.

ALX Labs does not ask for a seed phrase, a private key, or a wallet password, and does not send payment addresses by email or direct message.

Addresses

• General inquiries and partnerships — hello@alxlabs.io
• Product help — support@alxlabs.io
• Presale questions — presale@alxlabs.io
• Eligibility and wallet registration — compliance@alxlabs.io
• Security reports — security@alxlabs.io
• Privacy requests — privacy@alxlabs.io
• Legal and terms — legal@alxlabs.io

Report security issues privately to security@alxlabs.io. Do not publish exploit details, credentials, private keys, or other sensitive information in a public issue.

Security contact information is also published at /.well-known/security.txt.

Report Code of Conduct concerns according to the project Code of Conduct at hello@alxlabs.io.

What this site handles, and what it does not, is set out in the Privacy Policy and the Presale Privacy Policy.